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Shipping Insurance


Quick Overview

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Shipping Insurance

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Shipping Insurance  

We use InsureShip because they cover you for more than USPS, and we really love working with them. This insurance covers lost, damaged, stolen, and even mis-delivered packages. This is a very good option to ensure you're covered for any reason. Please feel free to add this insurace to any order. Prices start at just 75 cents.

Approved claims typically are paid within 7-10 working days


Loss Claims: Requires a wait of 20 days for domestic, 30 days for international  

Damage Claims: Can be filed immediately



*International Please Read This Important Info* 

  • These countries are excluded from insurance: Afghanistan, Angola, Bolivia, Burma, Congo, Ivory Coast, Lebanon, Liberia, Libya, Nigeria, North Korea, Paraguay, Somalia, Syria, Zimbabwe, Russia, Ukraine
  • ATTENTION FOR ALL INTERNATIONAL COUNTRIES: This insurance will ONLY pay out the declared customs value, not the value you purchase, so we MUST declare the FULL value to properly insure all items. Taxes & VAT will be higher, this is very important to know before-hand!
  • If your country has banned the items you tried to import, they may deny the claim


The coverage insures the parcel and its contents against damage or loss from any external cause while in transit to, or from, premises utilized by the insured and in care, custody, or control of carriers listed within the United States of America and Canada EXCEPT as hereinafter excluded. Underwriters shall be liable for the invoice value of the property lost, destroyed, or damaged; in the event there is no invoice, the Underwriters shall be liable for the actual cash value of the property. 

Policy Exclusions 
Flowers, plants, fine art, cotton, fresh foods, live animals, precious stones and metals, cash in transit, cigarettes, eggs, specie, securities and other negotiable papers, bulk products, laptop computers, computer chips and similar memory devices, televisions and mobile phones, unless endorsed in writing. Merchandise shipped in consignment, memorandum, or approval unless shipped in fulfillment of and order or request.

Loss, damage, or non-arrival of any parcel or the contents of said parcel which (a) is addressed, wrapped or packed insufficiently, incorrectly or contrary to the packaging requirements of the carrier being used by the insured or (b) bears a descriptive label or packaging describing the nature of the parcel's contents. Any parcel containing personal goods to accommodate an employer or employee. 

Being caused by infidelity, dishonesty, or any overt act on the part of the insured, associate in interest, and/or any of the insured's employees whether occurring during hours of employment or otherwise, nor on the part of custodians (common carriers excepted), or the property insured unless specifically endorsed hereon in writing. Resulting from inherent vice, decay, clean up costs, loss of market, loss of use, latent defect, delay, changes in temperature or humidity, or other deterioration, any remote or consequential loss, whether or not arising out of a peril insured against. Arising out of loss from delivering the product to someone who obtains it by trick, false pretense, or other fraudulent schemes. 

Against loss or damage caused by or arising out of; a) hostile or warlike action in times of both peace and war, including action hindering, combating, or defending against an actual impending or expected attack; b) any weapon of combat employing atomic fission/fusion or any other radioactive force in times of both war and peace; c) insurrection, rebellion, revolution, civil war, usurped power, or action taken by government authority in hindering, combating or defending against such an occurrence, seizure or destruction under quarantine or customs regulations, confiscation by order of any government or public authority, or risks of contraband, or illegal transportation of trade. Nuclear Exclusion. Notwithstanding anything herein contained to the contrary, it is hereby understood and agreed that this policy shall not apply to any loss, damage, or expense due to or resulting from, whether directly or indirectly, nuclear reaction, radiation, or radioactive contamination no matter what its cause. 

It is warranted by the insured that all parcels under this coverage will be shipped in accordance with all regulations of the carrier and amendments thereof. 

The deductible, if any, shall be deducted from the amount of the claim or liability limit, whichever is less, on a 'per parcel' basis and borne by the insured. The insured is responsible for (and entitled to) collecting any amount for which the carrier may be liable. 

The insured must wait 20 days for domestic, 30 days for international shipments to file for non-delivery claims. If damaged, the insured may file a notice of damage with Insurance immediately. All claims must be filed within 90 days of shipment date to be honored. The insured will submit a completed Insurance claim form, copy of the original invoice to the consignee / original invoice from the shipper, whichever is applicable, a signed and dated statement from the consignee / receiving party, proof of damage if applicable and any additional documentation requested to substantiate the loss. Coverage does not include handling fees and insurance fees. All damaged property for which payment (not repair costs), or replacement costs have been made, must, on request, be returned to the Underwriters. Failure to hold the damaged property until the claim is fully resolved will result in the claim's being denied. 

Approved claims will be paid out less the original insurance fee and postage cost.

Fraud Policy

By purchasing Sweet-Vapes Shipping Insurance, you certify that all information provided is accurate and truthful. The submission of a false, fictitious or fraudulent statement may result in imprisonment of up to 5 years and a fine of up to $10,000.00 (18 USC 1001). In addition, a civil penalty of up to $5,000.00, and an assessment of twice the amount falsely claimed may be imposed (31 USC 3802). Customers that file more than one claim may experience a delay in payment due to an increase in investigative time. 

Warning: Any fraudulent claims will be prosecuted for mail fraud under federal crime code

Additional Info

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